5
South Campus

Excellent customer service. Very honest about the issues with my car and how to fix them. Our family has added a car now and the first thing we did was take it to Convenience Auto for a check up. This place is my trusted neighborhood mechanic. Highly recommend it.

5
South Campus

The team at Convenience is always very honest and accommodating with our car repairs. We bring Subarus here because the owner is the former Service Manager at a local dealer and his team do an excellent job of evaluating and fixing issues quickly. We trust the team and their work.

5
Liberty St

Mike and his team are excellent. I needed a major repair on my 2007 FJ (over 100,000 miles). Mike's guys went through the entire chassis and did there best to get the lowest prices for high quality OEM parts. The repair was done when he said it would be. They even gave me a ride home (from Ann Arbor to Novi) as I had to leave the vehicle and arranged for an after hours pick up. Convenience has always treated us well and his been very transparent about the value of using high quality parts with OEM sourcing vs whatever you get cheaply on the internet. It really gives piece of mind especially when the vehicle is driven by your wife or daughter

5
South Campus

We have used Convenience Auto Service since it opened a few years ago. The service has always been prompt, reliable and reasonably priced. Unlike some of the dealerships they stand by their work. We highly recommend them.

5
Liberty St

You’re the best! Keeping 19 year old Subaru running!

5
South Campus

I had a sudden problem (no headlights). Larry got me right in, and yes it's a simple problem, but if I'd had to wait for an appointment I'd be doing some unsafe driving. I really appreciate the immediate attention.

5
South Campus

Very satisfied w service. Car wouldn’t start, had it towed after hours. They called me at 07:30 next day to verify problem. Called me throughout the day as they were troubleshooting and giving cost estimates. Very happy with their communication and customer service. Prices were reasonable. They checked everything and documented what they checked and found in their invoice. They even worked with me to let me pick up my vehicle after I got off work. Was looking for a go to, fair, and reliable mechanic that I could keep going back to. I was impressed!

5
Liberty St

Great mechanics and amazing customer service! I've been taking my Toyota here for years and will continue to do so

5
Liberty St

Expert, timely, and personable

5
South Campus

Fantastic, honest service by a quality shop. Best in AA!

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