5
Liberty St

This is my go-to auto shop. The staff are all incredibly friendly and honest (I've brought things here for a second opinion and felt I got a way straighter answer on what really needed fixing right away and what could wait), and I've almost never gotten any sort of upsell. These days, we don't need service as often, as we've switched from two used cars to one used ne to now -- one newer one, but we still try to do our main preventative maintenance and checkups through these guys. When friends ask for an auto shop, especially for Subarus, this is my first recommendation. (Though Steve Steeb and a few other shops are also well-trusted).An added bonus -- the Liberty Street location is an easy walk from the #12 bus line, which comes in handy if you're trying to get back downtown or home on the west side. They do also offer a courtesy shuttle, but for me the bus is easy enough I've only needed it once so far!I haven't been to the Jewett location (which is smart spot to open a second shop), but if they are sharing and hiring the same sort of staff, I would still trust them in a heartbeat!

5
Liberty St

You won't find a nicer and more experienced crew in the area. The people here define great customer service. I highly recommend them to my friends and family. Thanks everyone!

Vic, thanks for stopping in. Hope to see you back soon!

- Liberty St
5
Liberty St

I've been taking my car to the Liberty location for years with great satisfaction. Today I needed a new headlight and since I was driving by, I thought I'd give the new location on Jewett a try. The people there were equally friendly and efficient - they found and ordered a headlight for me and had it installed in less than a half hour, and only charged for the light, not the labor! They even replaced a taillight at no charge. They seem to know their customers by name -- overall a great experience, equal to those super guys at Liberty who keep my 1997 Accord rolling along. I recommend giving the folks at Convenience South on Jewett a try.

Glenda, thanks for stopping in. We appreciate your business, and will do our best to make your experience a positive one every time you visit. Thank you for leaving such a nice rating online.

- Liberty St
5
Liberty St

Very professional, knowledgeable, and trustworthy. I would highly recommend them and plan on returning there in the future if I have any other car issues. Well worth it!

Pat, you made my day. Thanks for your trust in us!

- Liberty St
5
Liberty St

Mike, Lou and the entire crew at Convenience Auto are awesome. If you need car repairs these are the guys.

Steve, thanks for your trust in us.

- Liberty St
5
Liberty St

Excellent service and technicians smile emoticon great customer service ! Highly recommend checking them out for all of your automotive needs !

5
Liberty St

Trustworthy, capable, competent, honest, and customer based. They really listen. I have complete confidence in their ability to diagnose issues and resolve them in the most favorable way. I would not hesitate entrusting my vehicles to them. They have earned my trust. For someone like me, who knows little to nothing about engines and vehicles, it is assuring to know that you can relax and rely on Convenience Auto. They are the best!!!

John, thanks for the kind words. Our team will always strive for that 5 star experience.

- Liberty St
5
Liberty St

I've had my Outback and my Impreza serviced at Convenience for five years, and I've found them to be ethical, not suggesting unneeded repairs, fair-priced, and efficient. I think this place outscores dealership service for price, quality, courteousness of the staff, and work being completed when promised. They are also very honest about what work I need to get done right away and what I can hold off on. A few times when it turned out to be a super minor fix, they didn't even charge me! No nonsense and no scams, just a great experience.Would definitely recommend.

Sam, thanks for your business, and your confidence in us. It's never taken for granted here!

- Liberty St
5
Liberty St

Fantastic customer service. My car got stranded close to Convenience Auto Service, and all I had to do was walk into the shop to - get the car towed in for a repair - get a ride to work - get an estimate for the work - get a thorough check-up and be alerted to additional problems that should/needed to be fixed - have a detailed explanation of what needed to be fixed and why, broken down into layman's terms but without the condescending attitude women sometimes get in those situation - get the car repaired the same day When my car broke down, I thought it was going to be having a bad day but instead it was one pleasant surprise after the next. I will definitely be back for any future checkups and repairs.

Eva, sorry for the tardy reply, I'm just learning how to do this. We really appreciate the support from long time customers like yourself. Thanks for your business.

- Liberty St
5
Liberty St

Love this place. I used to get my car maintained at Firestone but here is waaaayyy better. They found the problem with my strut mount that Firestone failed to identify for two years. Also huge thumbs up for the free shuttle service and 10% discount for students studying at U of M.

Thank you!

- Liberty St
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