This is my go-to auto shop. The staff are all incredibly friendly and honest (I've brought things here for a second opinion and felt I got a way straighter answer on what really needed fixing right away and what could wait), and I've almost never gotten any sort of upsell. These days, we don't need service as often, as we've switched from two used cars to one used ne to now -- one newer one, but we still try to do our main preventative maintenance and checkups through these guys. When friends ask for an auto shop, especially for Subarus, this is my first recommendation. (Though Steve Steeb and a few other shops are also well-trusted).An added bonus -- the Liberty Street location is an easy walk from the #12 bus line, which comes in handy if you're trying to get back downtown or home on the west side. They do also offer a courtesy shuttle, but for me the bus is easy enough I've only needed it once so far!I haven't been to the Jewett location (which is smart spot to open a second shop), but if they are sharing and hiring the same sort of staff, I would still trust them in a heartbeat!