5
Liberty St

The first establishment that has inspired me to write an online review of any kind. Terrific balance of friendliness and professionalism. The folks there are highly knowledgeable and keep their customers well informed, and their work is both thorough and efficient. Extremely affordable as well each individual service is reasonably priced, and nothing unnecessary will be tacked onto your bill. Overall, a group of people that clearly enjoy and take pride in what they do. And it shows; its not often that getting your car looked at can be a highlight of your day.

Garrett, thanks for the kind words. We will always do our best to live up your expectations. Have a great day.

- Liberty St
5
Liberty St

Great service, a staff that is top notch and know cars inside and out. I have been coming to Convenience for years and will never take my Subaru elsewhere. Trustworthy and go above and beyond to help. Highly recommend!

5
Liberty St

Best place in Ann Arbor to have your vehicle serviced! Very trustworthy.

Jeff, thanks for your confidence in us.

- Liberty St
5
Liberty St

Needed to switch out my license plate for a new one, but the screws were rusted on and I could not do it. Convenience Auto removed the old plate (including drilling to remove the screw that had broken off inside the car) and put the new one on, all at no charge. The guys in there were fantastic and I highly recommend Convenience Auto.

Thanks for taking the time to post this response. All of us here at Convenience Auto try our best every day to keep our customers (and their cars) safe ! Glad to help out with this.

- Liberty St
5
Liberty St

Convenience is the new owner of PAT and appears to be continuing the former shop's tradition of extremely reliable and competent service. The shuttle service makes it very easy to get my car serviced. I appreciate their checking tires, coolant, etc. whenever I bring it in.

5
Liberty St

This is my go-to auto shop. The staff are all incredibly friendly and honest (I've brought things here for a second opinion and felt I got a way straighter answer on what really needed fixing right away and what could wait), and I've almost never gotten any sort of upsell. These days, we don't need service as often, as we've switched from two used cars to one used ne to now -- one newer one, but we still try to do our main preventative maintenance and checkups through these guys. When friends ask for an auto shop, especially for Subarus, this is my first recommendation. (Though Steve Steeb and a few other shops are also well-trusted).An added bonus -- the Liberty Street location is an easy walk from the #12 bus line, which comes in handy if you're trying to get back downtown or home on the west side. They do also offer a courtesy shuttle, but for me the bus is easy enough I've only needed it once so far!I haven't been to the Jewett location (which is smart spot to open a second shop), but if they are sharing and hiring the same sort of staff, I would still trust them in a heartbeat!

5
Liberty St

You won't find a nicer and more experienced crew in the area. The people here define great customer service. I highly recommend them to my friends and family. Thanks everyone!

Vic, thanks for stopping in. Hope to see you back soon!

- Liberty St
5
Liberty St

I've been taking my car to the Liberty location for years with great satisfaction. Today I needed a new headlight and since I was driving by, I thought I'd give the new location on Jewett a try. The people there were equally friendly and efficient - they found and ordered a headlight for me and had it installed in less than a half hour, and only charged for the light, not the labor! They even replaced a taillight at no charge. They seem to know their customers by name -- overall a great experience, equal to those super guys at Liberty who keep my 1997 Accord rolling along. I recommend giving the folks at Convenience South on Jewett a try.

Glenda, thanks for stopping in. We appreciate your business, and will do our best to make your experience a positive one every time you visit. Thank you for leaving such a nice rating online.

- Liberty St
5
Liberty St

Very professional, knowledgeable, and trustworthy. I would highly recommend them and plan on returning there in the future if I have any other car issues. Well worth it!

Pat, you made my day. Thanks for your trust in us!

- Liberty St
5
Liberty St

Mike, Lou and the entire crew at Convenience Auto are awesome. If you need car repairs these are the guys.

Steve, thanks for your trust in us.

- Liberty St
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