The shop is owned and run by Lou Lippert, who was a service advisor for the local Subaru dealer for 25 years. He has forgotten more about Subarus than most mechanics learn in a lifetime. He can tell you, over the phone, what wrong with your car if you give him the right information. I recently had head gaskets and a radiator replaced on my 1996 Outback, 170,000 miles. I was quoted $2200 for the repair which I know is a fair price. The repair took two working days and the total bill was $1626 because I had previous work done on the engine and they did not have to replace timing belt, water pump,ect. Convenience Auto works on foreign cars mostly, specializing in Subaru. You can't go wrong taking you vehicle there for repairs.