5
Liberty St

I first met Corky more than a decade ago when I bought into the Volvo culture. Now that he's at Convenience Auto Service, I am too. The staff there and facilities are top notch. You really don't need to take your vehicle anywhere else.

Mark, I know Corky appreciates your kind words. We will go the extra mile to help when you need us.

- Liberty St
5
Liberty St

I had a great experience with Convenience Auto when I was visiting Ann Arbor. Corky was very helpful. If I ever have a car problem in Ann Arbor I will go to these guys.

Ed, sorry for the tardiness in getting back to you. Thanks very much for the nice words. We appreciate our long term customers.

- Liberty St
5
Liberty St

Great Service! I brought my Volkswagen to Convenience Auto for a timing belt issue and they couldn't have been more helpful. It was going to be a major repair and Steve helped breakdown exactly what needed to be done and was very patient with all of my questions. Steve was very knowledgeable and gave incredible customer service. I will definitely bring my car to them in the future!

Sara, thanks for taking the time and for the kind words. Our team appreciates it.

- Liberty St
5
Liberty St

5
Liberty St

Eight years and three cars later and our household is STILL doing business with Convenience. Nothing has changed since my first visit to the shop. I trust the word of these guys because they don't do unnecessary work and when work is completed, it is quick and affordable. I still recommend Convenience to all my friends in A2.

5
Liberty St

5
Liberty St

5
Liberty St

I love this place! I have been a customer of Convenience Auto for years and they have helped me keep an old car running for a long time (250,000 miles) and they were friendly and easy to work with the entire time. I trust them completely with my cars. You don't find a business like this every day and I tell everyone about them (I can't believe it's taken me this long to write a review).

5
Liberty St

I had my brakes replaced, the service was quick and the people were very friendly. They offered advise on car maintenance and the quote I received for the work was very accurate. I would recommend them to anyone. Dan

Dan, thanks for being our customer.

- Liberty St
4
Liberty St

Called them on Monday morning, and I was hoping to get the job done by Tuesday evening. When I called they said they were booked until Wednesday afternoon. I thanked them and then called Steve Steeb who was also booked for the next few days. Shortly after Convenience Auto called back to say they could squeeze me in on Monday. Brought the car in around 10am, it was ready by 2:00pm. The person at the front desk was cordial and patient. I stopped by the next day after having already picked the car up to ask about time periods for replacing brake pads. I told them about our summer road trip plans, he said not to worry. Asking further about when to replace, he said it depends a lot on driving style / terrain, etc., and noted that there should be a rather uncomfortable noise generated when the brake pads are getting low. Some service places will give you a document that reflects various points of inspection, ie: what the current brake pad thickness is. I did not ask if something like this was available, which I regret not asking about! All in all, I felt comfortable and satisfied with the experience. They seemed happy to take the time to answer my questions even while the parking lot and service bays were full.

Josh, sorry for the tardiness in responding. Thanks for coming in. We will strive for the five star experience the next time !

- Liberty St
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